QUILON HOTELS & RESORTS PVT LTD was established in the year 2002 with vision of developing tourism in Kollam. Since its inception, the company has played a major role in the tourism developmental activities of the city. It has successfully started the operations of first 5 Star Hotel and Convention Centre in Kollam since 2008. It has contributed largely to the economy and all round development of the City.
At QUILON HOTELS & RESORTS PVT LTD our core values are the principles that guide, motivate and inspire us as we bring our mission to life. These core values describe “how” we do what we do and they are the very essence of our company.
We are exceptional operators of star hotels and create value in every encounter with our owners, guests and associates.
Exceptional and personalized service, exceeding expectations, and inspiring a connection to our brand in the experiences we provide.
At its core, the Quilon Hotels and Resorts holds the following values and beliefs:
Exceptional Service - We understand that the value can be created with every encounter and this is reflected in our superior standard of service.
Integrity - We are honest and straightforward in our interactions with our owners, guests, colleagues and the communities in which we operate.
Respect - We respect the objectives of our stakeholders, the values of our guests, and the cultural difference in the locations that we operate.
Teamwork and Passion - We bring our individual expertise, creativity and passion for our industry as a Quilon Hotels team member. This sets us apart and is the essence of the Quilon Hotels Way.
Continuous Improvement - We are innovative and utilise best practices to continually improve our management techniques, and the quality of our products and services.